Terms & Conditions
Welcome to Biznextech (“we,” “us,” or “our”). By purchasing, accessing, or using any of our services, you (“Client” or “User”) agree to comply with and be bound by the following Terms & Conditions.
1. Services
We provide professional digital marketing, web development, branding, and related creative services. All projects are initiated based on a mutually agreed proposal, quotation, or package.
2. Revision Policy
- Unlimited Revisions: Offered according to your selected package, provided the main concept remains unchanged.
- Processing Time: 48–72 business hours per revision request.
- Support Hours: Monday–Friday, 9:00 AM–5:00 PM CST.
- Fair Usage: A maximum of 30 revisions per project before extra charges apply.
3. Approval & Delivery
Once a project or file is approved and delivered, further edits or refunds will not be processed. Clients are responsible for reviewing deliverables prior to approval.
4. Refund & Cancellation Policy
A. Before Initial Delivery
Refund requests made before the delivery of initial content qualify for a full refund (minus a 10% processing fee).
B. After Initial Delivery
- Within 48 hours: 66% refund (excluding 10% fee).
- Between 48–120 hours: 33% refund (excluding 10% fee).
- After 120 hours: No refund, but revisions will continue until satisfaction.
C. Cancellations
Orders canceled within 24 hours qualify for a full refund (minus 10%), provided no work has been delivered. Cancellations due to a change of mind are not eligible for refunds.
D. Inactivity
If an order remains inactive for 30 days, it will be considered completed and non-refundable. Reactivation may require additional fees.
E. Final Deliverables
After the delivery of final project files, refund requests will not be accepted.
F. Valid Refund Grounds
Refunds are valid only if the final work does not align with the approved project brief after multiple revision attempts.
5. Intellectual Property
After full payment and approval, all rights transfer to the client. We retain the right to display work in our portfolio unless agreed otherwise in writing.
6. Confidentiality
All shared client information, files, and project details remain confidential and will not be disclosed to third parties without written consent.
7. Limitation of Liability
- We are not liable for indirect or consequential damages.
- Delays caused by client inaction or late feedback are not our responsibility.
- Total liability is limited to the project’s total paid amount.
8. Fair Usage Policy
Unlimited revisions are subject to fair usage. Abuse or harassment of staff may result in service termination without refund.
9. Project Timelines
All timelines are estimates and depend on client responsiveness and timely feedback.
10. Governing Law
These Terms & Conditions are governed by the laws of the State of United States. Any disputes shall be resolved in courts located in United Kingdom.
11. Contact Us
If you have any questions or refund requests, please contact us:
- Email: Hamzafaza1999@gmail.com
- Phone: +14694646512